As at: December 2018

This Data Protection Declaration gives you an overview of how Kinntek processes your data. It applies to the website, application and other benefits and services offered by Kinntek.


Which services and offers this Data Protection Declaration applies to: Kinntek processes your data in a similar way for our services. This Data Protection Declaration therefore applies to all benefits and services which we offer our swiss customers.

Main points in this Data Protection Declaration:

  • Which data Kinntek stores.
  • What we do with this data and what it is needed for.
  • Which data protection rights and options you have.
  • Which technologies and data we use to personalize and coordinate our services in order to offer you a secure, simple, seamless and individual shopping experience.
  • Which technologies and data we use for advertising, including the tracking technologies we use.

If you have a question regarding this Data Protection Declaration or the topic of data protection at Kinntek in general, you can contact at any time.

1. Which data does Kinntek process?

Kinntek offers you a wide range of services, which you can also use in a wide range of ways. Depending on whether you contact us online, by phone or otherwise and on which services you use, various data from different sources may come into play. Much of the data we process is provided by you yourself when you use our services or contact us, for example when you register and provide your name or email address or address. We do, however, also receive technical device and access data which is automatically collected when you interact with our services. This may, for example, be information on which device you are using. We collect further data using our own data analyses (e.g. within the framework of market research studies and customer evaluations). We may also receive data on you from third parties, for example for credit rating agencies and payment service providers.

2. What does Kinntek use my data for?

Kinntek processes your data in accordance with all applicable data protection laws. Of course, we observe the principles of data protection law for the processing of personal data. We therefore generally only process your data for the purposes explained to you in this Data Protection Declaration or shared when we collect the data. These are mainly purchase processing and the provision, personalization and development as well as security of our services. We also use your data within the framework of the strict Swiss data protection law, but also for other purposes such as product development, market research, for the optimization of business processes, the needs-based design of our services and personalized advertising.

3. Personalized services

The development and provision of personalized functionalities and services for you is our top priority. We offer you an individual shopping experience and a range tailored to your individual interests, regardless of location, time and devices used. The processing of your data to personalize our service is therefore an integral part of Kinntek’s service.

4. Info on websites and apps

We use your data to provide access to the Kinntek website and apps. Along with the device and access data collected whenever you use these services, the type of data processed as well as the processing purposes depend especially on how you use the functions and services provided via our services. We also use the data collected when you use our services to find out how our online offering is used. We use this information and other information in the course of shopping personalization to improve our services and for personalized advertising.

5. How does Kinntek use my data for advertising?

We and our advertising partners use your data for personalized advertising presented to you in Kinntek’s services and on other providers’ websites and apps. We and our advertising partners use the prevailing market technologies for this purpose. This allows us to advertise in a more targeted way in order to display as many adverts and offers to you which are relevant to you. This allows us to better meet our users’ needs as regards personalization and discovering new products and to interest you in our service in the long run by providing a more personalized shopping experience.

6. Who is my data forwarded to?

Kinntek only forwards your data if this is allowed by Swiss law. We work particularly closely with certain service providers) or with logistics companies (e.g. the postal company). These service providers may generally only process your data on our behalf under special conditions. Where we use them to process orders, the service providers only receive access to your data in the scope and for the time period required for provision of the relevant service.

7. Which data protection rights do I have?

You have the following legal data protection rights under the relevant legal conditions: Right to information (Article 15 GDPR), right to deletion (Article 17 GDPR), right to correction (Article 16 GDPR), right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR), right to lodge a complaint with a supervisory authority (Article 77 GDPR), right to withdraw consent (Article 7 (3) GDPR) as well as the right to object to particular data processing measures (Article 21 GDPR). You can find the contact details for your applications under

8. When will my data be deleted?

We will store your personal data as long as is necessary for the purposes named in this Data Protection Declaration, especially for the fulfilment of our contractual and legal obligations. We may also store your personal data for other purposes if or as long as the law allows us to store it for particular purposes, including for defense against legal claims.

9. How does Kinntek protect my data?

We transmit your personal data securely using encryption. This applies to your order and your customer login. We do this using the coding system SSL (Secure Socket Layer). We also use technical and organizational measures to secure our website and other systems against loss, destruction, access, change or dissemination by unauthorized persons.

10. Changes to this Data Protection Declaration and points of contact

Further development of our websites and apps and the implementation of new technologies to improve our service for you may require changes to this privacy policy. We therefore recommend that you re-read this Data Protection Declaration from time to time.

If you have any questions regarding data protection at Kinntek, please contact

11. Cookies

Cookies make it possible to make your visit to our website easier, more pleasant and more relevant. Cookies are files containing information that are automatically saved on your computer’s hard drive when you visit our website.

Cookies are not designed to damage your hard drive or to send us personal data.

Most browsers automatically accept cookies. You can still set your browser so that no cookie is stored on your computer or you receive a warning when a new cookie arrives. You can find more information about this in the setting options of your browser.

Disabling cookies may, however, result in restrictions on the use of certain features of our website.